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sellers faqs :

Before an Auction
 What happens during an auction?
 How do I register?
 How do I sell an item / set up my own auction?
 Can I sell 2nd hand or used items?
 How do I sell multiple items/set up a quantity auction?
 Add a picture?
 What is bid increment?

During an Auction
 How do I modify or delete an existing item?
 How do I find the item I am selling?
 Can I send a picture once the auction has started?
 Can I extend/shorten the length of my auction?
 A bid has been placed on my item. Can I have the email address of the bidders?

After an Auction
 My auction ended, now what?
 How do I contact the buyer?
 How do I receive payment?
 Can I have the e-mail address of all my bidders?
 What if no one bids for my item?

 
Before an Auction
What happens during an auction?
The process of an online auction matches that of a live auction meaning that the user bids for items and sells it ultimately to the highest bidder. You are mailed, duly notified, on the bid status i.e. on placing a bid, being outbid and on winning an auction.

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How do I register?

You can explore the site to go through the wide list of categories on auction. In order to take part in the auctions, you would have to Register with us. You can get free and easy registration at fotobazar.com. To achieve those ends fill in the form and choose a User Name. You need to read and agree to our Terms and Conditions Initially a password will be assigned and emailed immediately to you after your submitting the form. Once you register with us, you automatically qualify to enjoy the all win situation with the fantastic giveaways of fotobazar.com.

Please fill correct details during registration to be eligible for the giveaways.

You can register now by clicking here.

NOTE: We exhort you strongly to change your Password soon after receiving this Welcome Email.

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How do I sell an item / set up my own auction?

To comprehend in totality "How to sell an item", you can click on the following links to understand different selling activities.

 - Create a New Item : To take part in auctions and sell your items, you would need to Register with us, which at fotobazar.com is free and simple.

To start with, listing your product for sale at fotobazar.com is absolutely free. You can sell with consummate ease from your home or office and receive a lot for your items. It can't be simpler to sell your products!

To begin with, you need to Register with us. After that is done, you need to go to the "Add your Item" section Area by clicking the " Add your Item" button on the top navigation bar, to set up your auction.

Auction Details Section :

 -
Product Title : The product name has to be given in the starting space earmarked for it, through which people can get the item.

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Providing Item Description : In the space earmarked, the item must be described succinctly in order to provide information to bidders and at the same time make it attractive. Please take cares that the description is meticulous so as to encourage authentic bidding. Information such as colour, size, unique characteristics of the item, brand name if any, etc. must be duly provided from your part. This description aids selling the item. See our Tips For Sellers for tips and hints on making your item stand out.

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Image (Add Picture) : Mail your image as an attachment at auction@fotobazar.com.

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Select Category : Next, the correct category under which your item would appear has to be selected. You can select the category from the drop down list available. Deciding the right category under which a product will be categorized is very momentous. Users or potential buyers search for the items they desire under the related categories. If you wish for your product to catch their eyes, it should appear under the relevant listing.

 - New or Used ? Here, your specification whether the item is brand new or used / second hand is required. You can select from the available alternatives.

Set duration, quantity and price :

 - Establishing the period of the auction
The length or period of the auction, has to be outlined. Bear in notice, a short to medium auction period generically suits everybody involved.
· Select Currency
Now you will have to select the currency in which payment will be accepted has to be selected. The options available here are the Indian Rupee (INR), US Dollar (USD) and the Euro (EUR).

 - Starting Start Bid Amount
The starting price for the item has to be stated explicitly in the space provided. The starting bid amount is the price at which bidding for the item will start.
Precautions should be taken while setting the starting price for more than one item. The starting price should be stated as per item and not on a collective basis.
Stating The Bid Increment Amount
The bid increment amount has to be stated. The bid increment is the minimum amount by which the bid increases. The seller sets this amount.
Set the payment and shipping details :
  - Mentioning Item Location : Under item location, the city where the item is as of present requires specification.
  - State Shipping Terms : In this space, the terms of delivery need to be outlined fully. In case of delivery outside the city limits, highlight who would bear the delivery cost.
 - Stating payment Methods : In the space imparted for payment methods, you should enter which types of payment such as Cash on Delivery (COD), bank cheque etc would be acceptable. To do this easily, click on the payment method that you would like for yourself from the list of examples, and it will be automatically filled in for you.
 - Auction Quantity : The quantity available of the same product that you will be selling has to be entered here. If you desire to sell multiple items, enter the number here. Thus, if the auction is for one "thing", leave this as 1. If the auction is for 2 or more of the same thing, then enter the quantity here. NOTE: All auction and bid amounts are "per thing".

 - Winners : Winners of the closed auctions can be viewed at www.fotobazar.com/auction/winner.htm

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Can I sell 2nd hand or used items?

Goods on the site can be brand new or used. You can put up used products that are superfluous for you such as used cars, furniture, CD's, electronics etc. For that sake, please provide relevant details such as year of purchase, current quality etc. We recommend all sellers to describe their products fully and highlight whether they are new or not in the title itself. Keep in mind the fact that you need to specify whether the item is new or second hand when creating a new auction.

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How do I sell multiple items/set up a quantity auction?

When you set up an auction for more than one item, you should note that any price you set should not be considered collectively for all the items. The start price is always taken as per item. Hence take special care when you set the price for more than one item and set the start price accordingly.

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Add a picture?

Adding a picture to your auctions more than doubles your chances of your selling the product. Prospective bidders may harbor certain apprehensions about the of your product condition, which would be eliminated when they get to see a picture of the product.
Adding a picture to your listing at Fotobazar.com is child's play. All you have to do is get a scanned picture of you product and attach it on the item form in the sellers menu.
While adding a picture please make a note of the following points :

  - Ensure that the picture depicts the true (recent) condition of your product, i.e. if it's a used product; please do not use a picture of a new product with similar details.

  - Please make sure that the picture that you attach is not very bulky, ideally the picture should be in a GIF or JPEG format and the file should not be more then 50 KBs. The bigger the file, longer it will take to appear on the product page.
An image processor like Adobe PhotoDeluxe / Photo shop can be brought in use to touch up your picture and make it more appealing.


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What is bid increment?

The bid increment is the amount by which each bid increases. The seller sets this amount. Bids will only have to be one increment or more above the current bid to be accepted.

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During an Auction

How do I modify or delete an existing item?
Once the seller confirms the item you cannot edit or delete the items offered. The items would get removed automatically when the bidding is closed for that particular item.

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How do I find the item I am selling?
Select the product categories from the auction home page.

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Can I send a picture once the auction has started?
Yes, you can send the picture even if bidding has started for your item. You can send the picture as an attachment to Fotobazar at auction@fotobazar.com.

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Can I extend/shorten the length of my auction?
Once a bid has been placed on an item, the seller cannot modify any facet of that item. It is our belief this to be fair to the bidders who have already placed their bids.

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A bid has been placed on my item. Can I have the email address of the bidders?
The email of any bidder other than the winning bidder is not disclosed. Protecting the privacy of our users is one of our primary objectives.

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After an Auction

My auction ended, now what?
Now you will receive an email with your winner's contact details. Also the winner will receive an email providing them with your contact details. You need to contact each other to arrange for payment and delivery. If you do not have a winner, you have the option of relisting your item or of creating a new auction.

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How do I contact the buyer?
When the auction ends and there is a winner you will receive an email with the winner's contact details, and they will receive one with your contact details. It then lies up to you and the buyer to get in touch and arrange for payment and delivery.

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How do I receive payment?
Payment is as per the payment terms specified by you when you set up the auction. This is displayed on the item page. Once the auction has ended, you will receive an email with the winner's contact details and the winner will receive one with your contact details. It is then up to you and the buyer to get in touch and arrange for payment and delivery.

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Can I have the e-mail address of all my bidders?

Once the auction is over, you and the buyer will be notified of each other's contact details. The email of any bidder other than the winning bidder is not disclosed. Protecting the Privacy of our users is of prime importance to us.

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What if no one bids for my item?

If no bids were placed, we recommend that you relist your item . More information in your description and a picture of the item for auction has been proved to be the best means of attracting buyers.

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